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West Side Wonders will take place on Wink+ App from 2 September to 31 October 2024.
All SMRT staff except those that are involved in the project team can participate.
West Side Wonders is available for anyone who is at least 18 years old and has the Wink+ app. User will be prompted to create a Wink+ account upon downloading. You may sign up for an account by filling in a registration form on the Wink+ app, available on Google Play and App Store.
No, you are not required to make a purchase at these locations.
Yes, you can check-in at the locations in any particular order.
Participants are required to physically be at the location to complete the quest. If you received an error when you are at the correct location, please reset your location access permissions for the Wink+ App and/or force restart the app.
No special offers are available at the moment.
Kindly wait 3-5 business days for us to process and verify your entries, and we will send a confirmation email once the verification is complete.
If you have checked in at the previous location: you do not need to check in to the new location. If you have not checked in at the previous location before: you will need to check in at the new location
One (1) prize may be redeemed for each account. Once a prize has been redeemed, it will be reflected as Redeemed on the Wink+ app.
Yes, Each individual is permitted to collect the Completion Prize on behalf of a maximum of one other person throughout the term of the campaign.
To do so:
I, __________ (Name and E-mail, as per Wink+ account), hereby authorise ___________ (Authorised Person’s Name) to collect on my behalf the S$10 FairPrice Gift Voucher issued by Strides Engineering Ptd Ltd as the Completion Prize for the “West Side Wonders”. This authorisation includes the full authority to act on my behalf in all matters related to the collection mentioned above. I understand that ___________ (Authorised Person’s Name) will present this email as proof of authorisation. I confirm that (1) I have received the goods/services associated with the Prize, (2) the redemption of the Prize is subject to the Terms and Conditions contained herein, (3) the redemption is final and cannot be reversed; and (4) Strides Engineering and/or any of its affiliates shall not be liable for any errors, omissions, or mistakes in the prize description, delivery, or fulfillment, or any errors made by the authorized person in collecting my Prize.
You can collect the completion prize at the following time and venue:
Date: 5 Oct 2024, 9 Nov 2024
Time: 9.30AM-5.00PM
Venue: Staytion Lifestyle Centre @ Dhoby Ghaut MRT (Dhoby Xchange)
If you are unable to collect the prize within the designated time, your voucher will be forfeited.
You may drop us an email at vital@smrt.com.sg if you have any questions or enquiries.
Yes, receiving the confirmation email guarantee a completion prize.
On the day of voucher redemption, please ensure you have the following:
We require your NRIC to verify that all participants are 18 years or older, as stated in our terms and conditions. Rest assured, we will not keep any copies of your NRIC; it will only be used for sighting and verification on the day of redemption.
Check-Ins and Chances:
3 Check-Ins: 1 Chance in the Lucky Draw
6 Check-Ins: 3 Chances in the Lucky Draw
Additional Chance:
Completing a Survey gives you an additional 1 Chance in the Lucky Draw
If you’re the lucky draw winner, you will be informed via email notification within 10 business days from the end of campaign.
You will need to collect your lucky draw prize within 10 business days from the date of your email notification. Please note that the prize will be forfeited if it is not collected within this time frame.
You can collect the lucky draw prize on weekdays during office hours at SMRT HQ (PLQ3). In your email notification, you will be asked to fill in a form to indicate your preferred date for collection. Please kindly wait for the confirmation before coming down to collect your prize.