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Frequently asked questions for
All Aboard the Heritage Express

General

All Aboard the Heritage Express will take place on Wink+ App from 5 August to 31 August 2024.

All SMRT staff except those that are involved in the project team can participate.​


All Aboard the Heritage Express is available for anyone who is at least 18 years old and has the Wink+ app. User will be prompted to create a Wink+ account upon downloading.​ You may sign up for an account by filling in a registration form on the Wink+ app, available on Google Play and App Store. ​

You may drop us an email at vital@smrt.com.sg if you have any questions or enquiries.​

During the game


No, you are not required to make a purchase at these locations.​

Yes, you can check-in at the locations in any particular order.​

Participants are required to physically be at the location to complete the quest.  If you received an error when you are at the correct location, please reset your location access permissions for the Wink+ App and/or force restart the app.​

If you have checked in at the previous location: you do not need to check in to the new location​. If you have not checked in at the previous location before: you will need to check in at the new location​

Currently, promotions are only available at Great Nanyang Cafe through a joint collaboration between WINK+ and Oddle. To redeem the promotion, please follow the instructions provided in the Oddle link.


Players have to check-in directly on the Oddle website to qualify for the welcome drink. Checking in on the WINK+ app alone will not allow players to eligible for the welcome drink. Players may access the Oddle website through the WINK+ Heritage Campaign or through scanning the QR codes found on the tables at Great Nanyang Heritage Café. Please note that by checking-in on the Oddle website, you agree to the terms and conditions provided by Oddle and Great Nanyang Heritage Café.


Players are not required to show staff the check-in page on WINK+. However, players are required to check in on the Oddle website. Players may access the Oddle website through the WINK+ Campaign or through scanning the QR codes found on the tables at Great Nanyang Heritage Café.


Players have to be physically nearby Great Nanyang Heritage Café to check in. Kindly enable location services on your mobile device before checking in on Oddle website.


Players need to complete check-ins at all 6 locations on the WINK+ Campaign page. Only players that have checked-in directly at Great Nanyang Heritage Café on WINK+ will have this location recorded as ‘completed’ in the game. Kindly note that players that have checked in only on the Oddle website will not have this check in recorded as ‘completed’ on WINK+.

After the game


By checking in successfully at all 6 specific locations on the WINK+ App, you have completed the game and will automatically be entered into our lucky draw.


The WINK+ Points will be credited to your Wink+ App account within two (2) weeks from the end of the Campaign. Please contact vital@smrt.com.sg if you have not received by that date.

No, there will not be a notification of completion by email.

Lucky Draw

All participants who have completed the quest (checked-in at all 6 locations) will automatically participate in the lucky draw.​

Lucky Draw Winners will be informed of the results of the Lucky Draw via their registered email address on their Wink+ App. Lucky Draw Prizes will be credited into the respective Lucky Draw Winners’ Wink+ App account within two (2) weeks from the end of the Campaign.

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